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1) Who, Why and What

Who:  Xenosystems.space is maintained by two great guys.   At times Xenosystems may also be referred to as “we”, “us”, or “Xenosystems.space”.  The person who is viewing or interacting this site we will refer to as “you”, “hey you”, or where appropriate “jerk” (only if you’re being really bad).

Why:  This Terms of Service Agreement (“Agreement”) is our contract with you and tells you what you can and can’t do and what we can and can’t do with you.

What: Xenosystems.space is a Star Citizen organisation’s website. Therefore, it’s a website about related stuff.

2) Very Bad Things That You Cannot Do

While some of this may seem OBVIOUS, we have to tell you because sometimes it’s good to be reminded.  So, when using our site, we expect the following:

  • Don’t Spam or use this site to sell your crap without our permission.  This isn’t the classified section of the newspaper;
  • Don’t give us viruses or try and hack your way into our computers;
  • Don’t post lame comments that are useless;
  • Don’t be a robot.  Robots are evil.  That means don’t use auto posters that are meant to leave things like “You site has great informashuns!  Thank you! Best content 2017! I my wife tell me about your site, I say I no believe but she write…you best Site!” with anchor text to your crappy site about “Best Nigerian Banks and Iphones”.  Seriously…. don’t.
  • Don’t be a jerk-face.  A jerk-face is someone who discriminates, defrauds, hates, or acts like an idiot. Don’t do any of that. We’ll ban you.
  • Don’t post things that you’re not supposed to or don’t have permission for.
  • Don’t do other things that we don’t like, which is up to us.

If you follow the rules, you can stay. If you don’t, we can kick you out, haul your ass to court, or tell the Alphabet boys what you’ve done so they’ll put you under surveillance.  Our failure to enforce against one person is not a waiver to enforce our rights at any time for the same or different offenses.

3) Intellectual Property

Don’t steal our stuff.  By stuff, we mean the awesome content, advice, pictures, videos, sounds (hmm, not sure what kind of sounds we’ll make…but you can be sure you can’t have them without our permission) (altogether known as “Content”).  So, our Content is protected by all the laws you can think of.  Seriously. This means don’t use it, think of using it, or even stare at it with the intention of doing something we didn’t give you permission to do.

If you’re giving us content for our site, you’re pinky-swearing that it’s yours or you have permission to use it in the way you’re using it.  Violations of other people’s “stuff” is not taken lightly here at Xenosystems, as we don’t like it when people jack our Content.  So if you jack someone else’s and try and pass it off to us like “oh hey bro, it’s cool you can totally use this” then you’re going to pay for anything bad that happens to us, our make-believe employees, our advertisers, vendors, family pets, or agents. That’s right: “make-believe.” Because it’s a game site. It’s not real. Unless you’re a hardcore role-player. In which case, respect. It’s real.

4) Responsibilities and 'You Break It You Bought It'

Xenosystems may allow you to post content. You agree you will only post in accordance to this Agreement and agree to remain responsible for anything that you post.  By posting your content you’re giving us the right to use that content via a license to use it how we please. Seriously, we can take your content and hack the crap out of it, spin it, and even make money from it without paying you a dime.  We’ll send you a fruit basket though…maybe… probably not.  This “license” is not revocable and goes on forever and ever and ever and ever.  But wait, there’s more.  If anything bad happens because of something you submit, you agree to pay us, our legal bills, or other bills that may result because of what you submit.

5) U Mad? Gonna Lawyer Up Bro?

We have lawyer buddies. Good ones. Expensive ones. A bunch of them that are ready to knife fight on a whim just for fun, but we’d rather resolve this like gentlemen. So, if you have a problem you will first come to us and tell us about this problem. We may talk about this problem for a while, and if neither side is happy with the result then we can duke it out in Court.  The Court must be in our country and will be decided based on our country law.  Any law that applies or controls this contract is our country law. YEA DOG, that’s right, you just got home-turfed broseph.  But you’re agreeing to this home-turf being our country because we have to have one universal location to resolve disputes in.  Oh, and the winner of any dispute or lawsuit is entitled to have their attorneys’ fees and costs paid for by the loser.

6) Survival of the Dead... Agreement... Or Zombies...

Sometimes, people mutually agree to stuff that courts just won’t uphold.  That shouldn’t affect the intent of our contract, though, so you agree that if a judge declares a portion of these Terms of Service of no effect, the rest of the Terms of Service will stay in effect as much as is still possible without the part that the judge struck down.

7) Third Party Sharing

Our site may have links to third party websites that we have no control over, such as YouTube, Facebook, and MySpace (seriously. Does anyone still use MySpace?). We have no responsibility over this content (although if those companies want to give us free shares in their company we’re cool with that) and therefore you must take up any problems you have with those sites with their owners. Leave us out of it.

8) Loud Noises

WE HAVE TO USE CAPS LOCK FOR THIS SECTION BECAUSE SOME DEAD GUY 100 YEARS AGO PROBABLY SAID IF WE DON’T THEN IT DOESN’T COUNT.  SO, WE CAN’T GUARANTEE THAT OUR SITE WON’T BREAK YOUR COMPUTER OR THAT YOU’LL FIND IT AMUSING OR THAT IT WILL HELP YOU MAKE MONEY.  WE TRY OUR BEST, BUT THAT’S ALL YOU GET JUST LIKE WHEN YOU BUY SOMETHING AT A RANDOM GARAGE SALE…YOU’RE BUYING IT “AS IS” EVEN IF IT BLOWS UP OR FRIES YOUR BRAIN.  SO EVEN IF SOMETHING TERRIBLE AND CATASTROPHIC HAPPENS BECAUSE YOU VIEWED OUR SITE, YOU CAN’T SUE US, OR ANYONE THAT IS CONNECTED WITH US. SINCE WE’RE IN OUR COUNTRY, AND YOU MIGHT BE IN THE SAME COUNTRY AS US WE HAVE TO TELL YOU ABOUT THAT FANCY LAW THAT SAYS IF YOU GIVE UP YOUR “GENERAL” RIGHTS TO CLAIMS YOU DON’T HAVE TO GIVE UP YOUR RIGHTS TO CLAIMS THAT YOU COULDN’T HAVE KNOWN ABOUT (MAKES SENSE RIGHT?) WELL GUESS WHAT YOU ARE GIVING THOSE RIGHTS UP BECAUSE THIS IS A CONTRACT AND WE JUST TOLD YOU.  SORRY!  SO, WE’RE DISCLAIMING ALL WARRANTIES AND LIABILITY FOR ANYTHING AND EVERYTHING, WHETHER OR NOT WE KNEW OR SHOULD HAVE BEEN PSYCHIC AND KNEW.  KING OF THE CASTLE MEANS THAT WHEN YOU COME INTO OUR SITE, YOU PLAY BY OUR RULES AND IF WE END UP BEING RESPONSIBLE FOR SOMETHING WE’RE NOT GOING TO PAY YOU A PENNY MORE THAN WHAT YOU MAY HAVE PAID US IN THE PAST MONTH, OR $50 WHATEVER IS SMALLER.  IF YOU’RE FROM ONE OF THOSE WEIRD COUNTRIES THAT SAY YOU CAN’T HAVE PROVISIONS LIKE THIS IN A CONTRACT, OR THAT WE CAN’T LIMIT WHAT WE PAY THEN OUR DAMAGES ARE LIMITED TO THE SMALLEST, TEENIEST, TINIEST, BIT ALLOWED BY LAW.  WOMP WOMP.

9) Miscellaneous Things

IF YOU’RE FROM A FOREIGN COUNTRY, WELCOME, GUTENTAG, NI HAO, BONJOUR, JAMBO, HOLA……we’re going to be transferring your information from our country to yours, so you’re ok with us transferring this information by having visited and used our site.  Unless you’re from Germany, then… well… let us know and we’ll figure out what to do with you. They have different laws. We love Germany. Headings to these sections are meant to be for entertainment purposes only and have no binding effect.  We can transfer our rights and obligations in this agreement whenever we want.  Just because we don’t put someone in a burlap sack and beat them with a sock full of soap for violating any section of this Agreement doesn’t mean we’re waiving our right to enforce our Agreement, it just means we’re cutting someone some slack.  It doesn’t mean we’ll do the same for you or anyone else. We do what we want, because we’re the honey badgers of bloggers. Follow the law and don’t be a jerk-face.

Also, by using this website you agree to assign to us your first born child for the duration of eternity… possibly.

10) Shop Related Information

Our online shop operates in line with the Consumer Contracts Regulations.

Shipping Policy

Estimated shipping delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at [email protected] noting your order number. We’ll see what can be done.

Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within 14 days. Take pictures and send them to [email protected], if possible. This will help expedite the process of our dealing with our garment supplier.

Wrong size:

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll work with our garment supplier to get you the correct size.

Online returns timelines 

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods.

You need to notify us of your wish to cancel your order within this time period – by emailing [email protected].

You then have a further 14 days from the date you notify us of your cancellation to return the goods.

Paying to return goods

You must cover the cost for returning unwanted goods and obtain a receipt and proof of postage.

If your goods are faulty, you will be refunded the cost of having to return the goods. Please choose a return method appropriate for the item(s) being returned. If you have any questions about shipping methods, please contact us at [email protected].

Getting a refund

While you have to pay to return the goods, we will refund the basic delivery cost of getting the goods to you in the first place. If you opted for enhanced service eg guaranteed next day, we only have to refund the basic cost.

Your refund for the goods will be paid within 14 calendar days after returning the goods, or evidence that they were returned.

A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.