Privacy Policy

This Website is owned by Xenosystems Exploration & Survey (hereafter “Company” or “Xenosystems”), a Star Citizen organisation.

We take User privacy seriously and takes reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read this Policy carefully before sharing any personally identifiable information described below.

By using xenosystems.space, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.

When you visit xenosystems.space you may be asked to provide certain information about yourself including your email address and other information. Xenosystems will not collect personally identifiable information from Users while they use the web site, unless they voluntarily provide it to us or authorize us to collect such information. Users may provide other information about themselves, in addition to the mandatory Personal Information (hereafter “Voluntary Information”).

Xenosystems may use or disclose User’s personally identifiable information to:
1. Operate and manage the Company web site;
2. Enable you to participate in interactive features of our service, when you choose to do so;
3. Provide products/services that have been requested by User;
4. Respond to other inquires or requests by User.
5. It’s partners

In order to provide the best services to User, Xenosystems may disclose User name on certain pages at xenosystems.space. We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell User information to any 3rd-party not affiliated with Xenosystems, without consent, except in connection with the sale or merger of Xenosystems or the division responsible for such services provided.

Xenosystems may also use such Voluntary Information for marketing its products and services to User unless User has ‘opted out’ of receiving such marketing information from us. User may ‘opt out’ by contacting Customer Service at info@xenosystems.space.

Xenosystems may, from time to time, send or post surveys or requests for User Feedback in order to help us make our web site and services better. Any responses we receive from Users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Xenosystems except that information provided in the Feedback/Comments areas.

Xenosystems may, from time to time, send notices about events or contests. If User signs up to participate in any of these, we will collect User’s email address. If you are chosen for a promotion or as a winner in a contest, you give Xenosystems permission to use your name, image and other information about you, for marketing purposes.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Xenosystems collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.

Xenosystems may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our web site and services

Xenosystems regularly sends out a Newsletter via email (hereinafter “Newsletter”) to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Xenosystems and about the upcoming week’s events or special promotions.

User may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at info@xenosystems.space.

The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@xenosystems.space.

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy.

Finally, if our organisation enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

We do not share customer details with any 3rd parties.

Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our web site and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of xenosystems.space.

The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them.

Xenosystems does not use Cookies to store information such as telephone numbers, or other information you provide.

This Privacy Policy only covers the use of Cookies by Xenosystems. It does not cover the use of Cookies by any other 3rd-party or advertisers.

We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

Xenosystems requires that our partners ensure the security of the data that Users provide to them, however, in the event of a breach of their security measures, User agrees that Company will not be liable for any losses or damages.

Xenosystems limits access to personal information about Users to employees, for whom we reasonably believe it is necessary, in order to provide services.

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@xenosystems.space. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we may at our discretion waive this charge.

Xenosystems.space gives Users the option to remove personally identifiable information from our list of active Users.

You may also choose to opt-out of certain communications from Xenosystems, such as our Newsletter.

If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at info@xenosystems.space. We will respond as soon as we can.

Xenosystems is not responsible for removing User’s personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

Company web site is maintained in the United Kingdom. If User is located outside of the U.K., by using the web site, User authorizes the import of their information and its use, as specified in this Policy.

Use of xenosystems.space and products/services are intended for persons who are eighteen (18) years or older, or business entities.

If proof comes to the attention of Xenosystems that an individual User is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorization of their parents or legal guardian, Xenosystems will immediately terminate such account.

Xenosystems reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Company.

Xenosystems will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Company web site assumes that they have read and accepted this Policy, as it may be amended from time to time.

This Policy is accessible from the Home Page of the Company web site, under the link “Privacy Policy”.

Xenosystems never uses or installs spy ware on User computers, nor do we use spy ware to retrieve information from User computers.

The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@xenosystems.spaxe

This Privacy Policy was last updated and became effective on 31/05/2018. Now compliant with GDPR.